The Confederation is an international non-profit association. Its main objective is to promote the international cooperation among its members in the field of financial services development for small and medium-sized enterprises, crafts and individuals.

In order to accomplish its mission, the Confederation may perform any act related directly or indirectly to its aims.

The Confederation provides a permanent connection among all its members and represents them to Governments and to international and European institutions.

The Naples Charter, which was established at the 23^rd CIBP Congress on October 9 and 10, 1997, is intended to:

• be a reference framework for CIBP member organisations which could be developed and adapted according to their specific situations and their communication targets.
• express positions taken by CIBP member organisations in the community and in view of changes in the environment.

Basic philosophy

• To remain faithful to the cooperative ideal by reaffirming the basic principles behind the creation of this movement.
• To show the central role of the human being, particularly in the context of new distribution channels based on state-of-the-art technologies.

The Naples charter

1. The International Confederation of Popular Banks (CIBP) associates financial institutions which wish to encourage the development of SMEs and individual customers.
2. The CIBP member organisations, respect ethics based on transparency and social responsibility. 
3. Any member customer who contributes to the life of the co-operative institution must be recognized and encouraged. 
4. The CIBP member organizations have a good knowledge of the local market and are the selected partners of actors involved in the development of the regional economy. 
5. This deep commitment at regional level is intensified by a range of international services based on a network of networks. 
6. The CIBP member organizations have promised to improve the level of skills of their staff thanks to a considerable training investment.
7. The customer service officer forms a privileged link between the bank and the customer in order to forge a tailor-made relationship based on mutual confidence and a reciprocal engagement in a mid/long-term prospect.
8. The use of new technologies allows the members to reinforce the assistance and improve the advice provided to customers.
9. The CIBP member organizations also guarantee security and confidentiality to their customers when new technologies are used. 
10. The range of bank products should be adapted to customer requirements regardless of the distribution channel freely chosen by the customer.